Privacy Policy
Effective Date: March 6, 2026
The Charles and Valerie Quenneville Foundation respects the privacy of our donors and is committed to protecting personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you make a donation, we may collect the following information:
- Name
- Email address
- Mailing address
- Phone number
- Donation amount
- Payment confirmation details
Payment information is securely processed by our third-party payment processor, Stripe. We do not store full credit card numbers.
How We Use Your Information
Your information may be used to:
- Process donations
- Issue tax receipts
- Communicate about our programs and activities
- Maintain accurate donor records
Information Sharing
We do not sell or rent donor information. Personal information may only be shared with trusted service providers such as Stripe for the purpose of processing payments.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests from authorities
- Protect our legal rights
Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Maintain donation records
- Comply with legal and regulatory obligations
Charitable donation records may be retained for several years as required for financial and tax reporting.
Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
However, no online system can be guaranteed to be completely secure.
Your Privacy Rights
Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information (subject to legal limitations)
To make a privacy request, please contact us using the information below.
Cookies and Website Data
Our website may use basic cookies or analytics tools to:
- Improve website functionality
- Understand how visitors use the website
- Enhance user experience
You can adjust your browser settings to refuse cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
Contact
If you have questions about this Privacy Policy, please contact:
The Charles and Valerie Quenneville Foundation
Email: info@cvqfoundation.org
